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Spotlight: Equal Exchange

A worker-owned fair trade company in Massachusetts that has been run as a cooperative since 1986. How it hires and what it is like to work there.

By The Better Work Co.
·1 min read


Equal Exchange is a fair trade food company based in West Bridgewater, Massachusetts. It imports and sells coffee, chocolate, tea and other products sourced from small farmer cooperatives, and it has been organized as a worker cooperative since it was founded in 1986.

The basics

  • Founded: 1986
  • Headquarters: West Bridgewater, Massachusetts
  • Ownership: worker cooperative
  • Size: roughly 130 employees, most of them worker-owners
  • Known for: fair trade coffee and chocolate, and for being one of the largest worker co-ops in the country

How the ownership works

New employees go through a trial period, usually about a year, and then can apply to become worker-owners. Owners buy in with a one-time share purchase, get one vote each on major decisions and elect the board. Profits are shared among the worker-owners at the end of the year.

Pay is set on a limited ratio, so the highest-paid person cannot earn more than a fixed multiple of the lowest-paid. That is common at worker co-ops and unusual almost everywhere else.

Why it is on the platform

It is one of the clearest examples of a worker cooperative that operates at real scale, with a warehouse, a roastery and a national sales operation. If you want to understand what a co-op job actually looks like day to day, this is a good reference point.

Worth knowing before you apply

Roles span production, warehouse, sales, customer service and marketing. Because ownership comes with a vote, the hiring process pays attention to whether you want to participate in running the company, not only whether you can do the job.